Frequently Asked Questions

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Because Little 2 Large group members receive a 10% discount on most purchases. This discounted price is the lesser of the two prices shown. Be sure to wear your group tag before making the purchase.

I only offer exchanges or refunds if you buy the same item twice and the item's permission is No Transfer. Please send a notecard to Zevyah Resident in Second Life. There are no refunds for items purchased in the wrong "avatar size". I clearly mark my products with the sizes that are compatible with each item. Please IM Zevyah if you have any questions about size compatibility before you make your purchase.

No worries. Sometimes there's lag or SL is having a hissy fit. Take a breath, have a cookie (or other comfort food) then check back.  If it's still not in your inventory, please send Zevyah Resident a notecard with your FULL SL NAME (Not Display Name) and the transaction details and I’ll get back to you as soon as possible.

If you don’t receive an item bought on the SL Marketplace, please wait 8 hours before writing to me; Linden Lab itself specifies that your delivery could take up to 8 hours depending on server load and this means also that I can’t use the re-deliver function before 8 hours have passed.

If after this time you still haven’t received your item, check first if you have been billed at all (Linden Lab should refund you automatically if they can’t deliver the item for some reason). 

So, to sum it up: if you’ve been billed and haven’t received your item after 8 hours, please drop me a notecard following the procedure above, thank you. Remember: if you are in “busy mode”, you CANNOT receive your item from the Marketplace.

I do not accept requests for *exclusive to you* new custom items. I will consider customizing a product that is already part of my inventory and I will gladly accept suggestions for new general release products. Customizing includes such things as a specific color scheme or texture on items, rescaling objects to fit an avatar, or adding to/taking away animations or animation sets in an item.